A much improved upgrade experience
We've made a couple of much needed updates to the experience of upgrading your account.
First, affiliate commissions are now automatically applied to your upgrade, so if you have any, you will automatically get a discount. We've also integrated automatic pro-rating for when you're upgrading from one account level to another (e.g. Blogger to Pro - a common path that many users take). If you are eligible for either of these discounts, you will see this notice on the upgrade page:

And second, we've always had the ability for you to create a custom plan, but it was hidden behind a random link on the upgrade page that no one seemed to notice. Now, the custom plan creation is integrated right into the plan selection page. Select how many sites and how many daily page views you need (up to 1,000 and 500,000 respectively) and the price will immediately update to show you the cost, which you can then click on to proceed with the upgrade:

Probably not the most exciting blog post, but you'll thank us if/when it applies to you. The part we're looking forward to most is no longer having to manually process refunds for people upgrading from one level to another. The amount of time we have been spending on that recently was getting ridiculous.
3 comments | Mar 18 2010 11:55pm
First, affiliate commissions are now automatically applied to your upgrade, so if you have any, you will automatically get a discount. We've also integrated automatic pro-rating for when you're upgrading from one account level to another (e.g. Blogger to Pro - a common path that many users take). If you are eligible for either of these discounts, you will see this notice on the upgrade page:

And second, we've always had the ability for you to create a custom plan, but it was hidden behind a random link on the upgrade page that no one seemed to notice. Now, the custom plan creation is integrated right into the plan selection page. Select how many sites and how many daily page views you need (up to 1,000 and 500,000 respectively) and the price will immediately update to show you the cost, which you can then click on to proceed with the upgrade:

Probably not the most exciting blog post, but you'll thank us if/when it applies to you. The part we're looking forward to most is no longer having to manually process refunds for people upgrading from one level to another. The amount of time we have been spending on that recently was getting ridiculous.
3 comments | Mar 18 2010 11:55pm

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